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Friday, August 29, 2008
News & events      Events      Online registration instructions
 Online registration instructions

South Wisconsin District and SignUsUp 
Online registration

For many workshops and conferences, the South Wisconsin District uses SignUsUp for Events, an online event registration system. We strongly encourage you to read the instructions below before you begin the registration process.  You will be guided through the registration process by making a series of choices and answering questions. The first time you use the system, you will be asked to set up an account for your family or organization. After that, you will access the system by entering your login (your e-mail address) and password. If you forget your password, use the prompt to receive a new one by e-mail. 
 

Organizations with multiple event participants: please complete one registration.
 

For technical issues using the SignUsUp system, e-mail swd@swd.lcms.org. If you cannot complete an online registration, please call (800) 793-3678 or (414) 464-8100 and press "0" to speak to an operator.
 

Step-by-step instructions:

Returning users 
Creating a new account  
Important note about adding participants to your account  
Signing up for an event 

 

Returning users:

  • Sign in with the user name (e-mail address) and password you selected when you originally signed up.
  • Forgot your password? Click the "forgot password" link on the login screen. Enter your user name—the password will be reset and a new one will be e-mailed to you.
  • New e-mail address? First login with the old e-mail address and password and continue to the next step below.
  • Update an e-mail address, contact information or password: Login and go to the Users link on the navigation menu and choose My Info. Click the Edit link next to your name in the user list to change your profile.
    • Enter your new e-mail address or other contact information. Click the Save Changes button at the bottom. The updated e-mail address is your new user name. Use it to login the next time you return to SignUsUp.
    • To change the password, click the "Yes" option next to the Change Password question. Enter the new password and again to verify. Click the Save Changes button at the bottom. Use the new password the next time you login to SignUsUp.
  • New credit card expiration date or other payment account change? If you previously saved a credit card or bank account number for future use, be sure to update the information if it has changed prior to making a purchase or signing up for an event requiring payment. An outdated expiration date will cause the card to be rejected during checkout and a new payment method will have to be submitted. Click the Payment Accounts link on the navigation menu under Users to add, update or remove an account. Click the Save button when finished.

Creating a new account:

  • Please note when creating an account that fields marked with a red asterisk (*) are required.
  • Select "My Organization" to add your church, school, or other ministry into the registration system. Or click "My Family" for a personal account (retired or unaffiliated workers).
    • TIP: Once you have created an Family or Organization account, it cannot be changed to the other type, so please be sure to choose Organization if appropriate.
  • Enter your e-mail address. This will be your user name.
  • Create a password and re-enter it to confirm.
  • Enter your organization name, first and last name, mailing address, telephone number, bir and other optional fields.
  • For the primary contact at an organization, click "Yes - Please create an account for me."
  • Check the box to certify you are over 13 years of age.
  • Click the Register button.
  • A confirmation e-mail will be sent to you. You can log back in anytime with your e-mail address and password to modify your account.

Special note about adding participants to your account:

  • Once you are logged in, click the Users -> My Info link to add participant names into the system. This step will make it easier to sign people up for future events.
    • Accept the default selection that says, "This person will not need to login, please do not create a login account, but add them to my profile." This means that the additional participant's information will be saved but they will not have their own login account. This is so the primary contact can make changes to their participants' registrations as needed.
    • We recommend not setting individuals up for login or entering new participant e-mail addresses at this point. IMPORTANT: If e-mails are provided during user setup, those persons will receive their own confirmation message rather than going to the main contact person. Also, you would not be able to change or cancel their registration.
    • Select "My Organization" instead of "My Family" for the participant added. This cannot be changed later.
    • From the "Relationship" drop-down box, select an option as appropriate such as "employee" or "other registrant." Do not select "primary contact."
    • Complete required fields marked with a red asterisk (*).

Signing up for the event:

  • When finished entering participant names into your My Info profile, click on Upcoming Events under SignUsUp Events.
  • Next to the event's name, click the More Info button.
  • Scroll down the event summary page and click the SignUsUp button to begin registering.
  • Read the Registration Tips. Click Next.
    • It is not possible to save the registration when partly done - it must be completed and submitted in one session.
    • If there is no activity within a 30-minute period, the registration will time out and entered information will be lost.
    • Note: Always use the Back and Next buttons in SignUsUp, do not click the back button in your browser.
  • Check the box next to each person's name who will participate. Click Next.
  • Price: Selecting the first participant's name, click the radio button next to the appropriate registration option. If there is an early and late registration period, the early registration will be grayed out after the deadline and the late registration option will be active.
    • Click the next participant's name and the screen will refresh after a moment. Select a registration type for that person as described above. Continue for all participants, then click the Next button.
  • Optional purchases (not offered with all events): Selecting one participant name at a time, enter the quantity for each optional meal or other item that participant will purchase. Do not enter a dollar amount, the total will be calculated automatically. Click Next.
    • TIP: Be sure to highlight the correct participant's name before entering the number of extra meals for that person so that meal tickets can be included with the participant's name badge at the conference. Do not put all meals under one individual's name.
  • Participant information: All fields should be completed as appropriate, even if they do not have a red asterisk (*).
    • Select the next participant's name and the screen will refresh after a moment. Complete the registration information for each person. Click Next.
  • "You are registering for ..." summary page: Review all participants' registration details before proceeding. Click the "Back" button to make changes or "Next" to continue. We recommend you PRINT THIS PAGE for your records. This is the most detailed receipt you will receive.
  • Payment method: Click the drop down box to select payment via electronic check (for electronic funds transfer from a savings or checking account) or credit card (Visa and MasterCard are accepted). Note: Electronic check provides the best use of mission dollars by minimizing processing costs.
    • Electronic check option: Enter the Bank Name, the Name on the account, the Account Type (checking or savings), nine-digit Routing Number and Account Number. Leave the box checked next to "Save this account for future use" if you want the system to securely save this information for other transactions you initiate. Carefully check for correct data entry. Click the "Finish" button once (do not click multiple times or extra payments may be deducted.)
    • Credit card option: Enter the cardholder's name as it is printed on the credit card. Choose MasterCard or Visa from the dropdown box. Enter the Card Number without spaces or hyphens, then select the expiration month and year from the dropdowns. Leave the box next to "Save this account for future use" if you want the system to securely save this information for other transactions you initiate. Click the "Finish" button once (do not click multiple times or extra payments may be charged.)
  • Confirmation: A confirmation screen with your name and the confirmation number will display upon successful completion, and will also be e-mailed to the address you provided. Print this page for your records. Click "Continue" in the SignUsUp confirmation window.
  • Logoff: You will be returned to the Welcome screen. Click the Logoff link in the navigation menu to exit the South Wisconsin District SignUsUp online payment and registration system.